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Community Account Director



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See open jobs at Acclinate.
Sales & Business Development
Posted on Thursday, December 21, 2023

Acclinate Inc. Community Account Director Remote · Full time

Acclinate, a healthcare technology company focused on improving health equity through inclusive research, seeks a Community Account Director to leverage your healthcare and pharma experience in nurturing relationships with research sponsors and drive impactful health outcomes for our NOWINCLUDED community. With a community-first mindset, you’ll be at the forefront of delivering results and supporting the team’s mission of improving 1 million Black lives.



  • Serve as subject matter expert representing the community team to key stakeholders
  • Cultivate and maintain strong relationships with key account partners
  • Establish and maintain a thorough knowledge of key account organizations, products, disease states, and clinical trial diversity objectives
  • Understand key account needs and align them with community engagement strategies
  • Understand the unique insights and perspectives of our NOWINCLUDED community to ensure key account needs align with those of the community
  • Work with the team to flawlessly execute key account campaigns across the NOWINCLUDED platform
  • Create, review, and edit project assets to ensure compliant and engaging materials throughout the community engagement process
  • Utilize data analytics to measure and communicate success of community efforts
  • Lead operational performance of key accounts ensuring quality work, deadline, and budget adherence
  • Serve as community lead for key accounts
  • Work closely with the community team to align key account initiatives with community-focused strategies
  • Identify potential growth opportunities across key accounts
  • Provide moments of value by driving results and proactively troubleshooting challenges


  • Must have at least 7-10 years of pharma experience
  • Familiarity with IRB and other regulatory processes
  • Fully understands the healthcare landscape and actively stays up-to-date on marketplace trends and competitor news through the lens of key stakeholders
  • Superior organizational skills with a proven ability to manage competing priorities
  • Excellent written and verbal communication skills, including the ability to engage leadership and clients
  • Ability to digest data fast and ask questions to understand


  • Bachelor's degree in science, public health, or a related field.
  • Startup or agency experience
  • Account management experience
  • Passion for community engagement
  • Deep understanding of communities of color
  • A proactive team player with a passion for health equity

Salary and Employee Benefits:

We offer a comprehensive compensation and benefits package designed to attract and retain top talent. Here's what you can expect:

  • Competitive salary commensurate with your experience and qualifications.
  • Participation in our company equity program.
  • Access to health, dental, and vision insurance plans, with the company covering half of the premium costs.
  • Access to a 401(k) retirement plan to help you secure your financial future.
  • Enjoy 22 paid holidays throughout the year.
  • Receive an educational stipend to support your ongoing professional development.
  • A technology allowance to keep you equipped with the tools you need.
  • Generous paid time off to recharge and maintain work-life balance.

At Acclinate, we are dedicated to making a difference in the world. If you want to work in a dynamic and collaborative environment, we encourage you to apply.


$85,000 - $100,000 per year

This job is no longer accepting applications

See open jobs at Acclinate.