Who are we?

Carpool is a leading tech platform for shipping cars. As e-commerce transforms industries, including the buying and selling of cars, Carpool connects vehicle shippers with auto haulers through our innovative digital platform. Our platform consolidates shipments to reduce costs, improve turnaround times, and lower emissions. Serving a wide array of clients—from car manufacturers and auto dealers to auctions and fleets, Carpool has experienced explosive growth, with a remarkable 250% annual increase. Our recent Series A funding has positioned us for even greater expansion, fueling our journey into an exciting phase of accelerated growth.

Who are you?

If you are a driven self-starter, have a passion for building relationships and have experience working with automotive manufacturers; this is a fantastic opportunity to join one of Atlanta’s fastest-growing startups. Leverage your automotive expertise to enhance the client experience within Carpool’s OEM partnerships while supporting their supply chain initiatives. If you are eager to take on a leadership role, help cultivate a business unit from the ground up, and make a significant impact in a high-growth startup, then this is the perfect opportunity for you.

What will you do?

Carpool is looking for an ambitious Manager of Finished Vehicle Logistics to work alongside the Director of Finished Vehicles and serve as the bridge between Carpool Logistics and our OEM partners. This individual will oversee customer success for OEM accounts, ensuring flawless execution of transportation, quality control, and carrier performance.

You’ll bring your insider knowledge of OEM logistics operations, standards, and expectations to drive continuous improvement in service delivery and client satisfaction.

You will be responsible for supporting the growth of the FVL segment and creating lasting partnerships with stakeholders at all levels. You will have oversight of efficiently shipping vehicles from plants, ports, railheads, and service centers to end customers and dealerships while ensuring strict damage prevention standards. This is a high-level client experience and strategic role that will require automotive experience, a growth mindset, and an entrepreneurial spirit.

Responsibilities:

Relationship Management

• Customer-Focused Strategy: Serve as the primary point of contact for OEM clients including supply chain and logistics stakeholders to support their supply chain initiatives, ensuring alignment with overall business objectives and customer needs. Oversee day-to-day transportation activities, ensuring all moves meet OEM quality, timing, and reporting requirements.
• Monitor Quality and Performance: Monitor carrier performance proactively resolving service or quality issues to protect OEM brand standards. Analyze logistics data to identify trends, inefficiencies, and opportunities for process improvement. Support customer success initiatives, including performance reviews, KPI tracking, and strategic planning.
• Systems Integrations: Collaborate with the internal and external stakeholders to establish API systems integrations.
• Cross-Functional Collaboration: Work closely with product, marketing, sales, and operations to align initiatives, goals, and deliverables. Collaborate with internal teams (operations, technology, carrier relations) to deliver seamless, on-time performance. Lead or mentor a small team focused on customer service, operations, or carrier management (depending on structure).

Qualifications:

• Bachelor’s degree in Supply Chain Management, Business, or related field preferred.
• 3–7+ years of experience in finished vehicle logistics, preferably working for an OEM or directly supporting one through a logistics provider.
• Deep understanding of OEM expectations for quality, compliance, and carrier execution.
• Proven experience managing transportation performance, quality inspections, and customer communications.
• Working knowledge of TMS systems, logistics reporting tools, and standard OEM data requirements.
• Strong problem-solving and relationship-building skills; able to manage multiple priorities in a fast-paced environment.
• Effective communication and leadership skills with the ability to work cross-functionally.
• Strategic thinker with the ability to deliver creative programs and solutions.
• Creative problem-solving, detail-oriented, and strong organization skills.
• Proficient in Microsoft Outlook, Excel, Word, PowerPoint.
• Onsite position at the Atlanta HQ and willingness to travel.

Total Compensation Package:

At Carpool Logistics, we are offering a competitive compensation package that reflects the success and expertise of our team members. The compensation framework includes a competitive base salary, bonus, and comprehensive benefits. You will have the unique opportunity to be part of building a venture-backed business from the ground up, located in the heart of Buckhead at Atlanta Tech Village (ATV). ATV is home to a dynamic community of startups, and as a member, you will have access to invaluable resources such as mentors and advisors. We are just getting started so the career opportunities here are limitless. If you are ready to grow with us, join our exciting journey. Carpool Logistics is proud to be an Equal Opportunity Employer.

About Carpool Logistics

Carpool is a car shipping marketplace. Our platform enables multiple clients to share space on a truck, lowering cost and emissions. Carpool has experienced explosive growth, with a remarkable 250% annual increase. Our recent Series A funding has positioned us for even greater expansion, fueling our journey into an exciting phase of accelerated growth. Carpool is an Atlanta Tech Village and ATDC Signature company. We were awarded with a prestigious award of Top 10 Georgia Technology Startup by Technology Association of Georgia, Top 5 B2B Startup and Top 5 Tech Startup by Built In publication. We have been selected as presenters at Venture Atlanta 2022 and have been featured by the Atlanta Business Chronicle and Hypepotamus publications.