Income Verification Representative
PadSplit
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See open jobs at PadSplit.See open jobs similar to "Income Verification Representative" Overline.Philippines
Posted on Tuesday, February 20, 2024
Are you ready to dive into the world of a fast-paced tech startup? Are you ready to change the world? At PadSplit we're disrupting the affordable housing industry by creating safe, attractive, and respectable co-living environments. If you're motivated by the conviction that working people should have a decent place to live, and want to do something about it, come join us!
At PadSplit, our purpose is to solve our affordable housing crisis one room at a time while leveraging housing as a vehicle for financial independence. Our principles are Care, Show it, Prove it. We live out our principles by embodying our values: Empathy, Optimism, Intellectual Curiosity, Strong Work Ethic, High Integrity, Self-Awareness, and Compassionate Directness.
Learn more about PadSplit here
Summary:
As an Income Verification Representative, you are a detail-oriented, hard-working, problem solver, a fluent and compassionate communicator, and a team player! You can uphold our company’s principles and values while adding to our unique culture. As a member of our Member Acquisition Team, you will broadly be responsible for the employment/income verification of applying members.
You Will:
- Reviewing income documents and approving membership applications accordingly.
- Evaluating the documents based on their authenticity, recency, and eligibility.
- Reaching out to applicants who are having issues with their documents or those who haven’t submitted them.
- Receiving and making phone calls with assigned members.
- Responding to queries/tickets from applicants.
- Reporting to the team manager on weekly team meetings.
- Keeping up-to-date notes on our CRM with the applicants’ progress.
- Communicating with other team members and cooperating on clearing all incoming documents.
- Following up with applications that require special attention.
- Escalating unusual tickets to the relevant departments.
Minimum Qualifications:
- Must be fluent in English speaking and writing.
- Proficient in relevant computer applications.
- 1-3 years of sales experience in a call center environment.
- Knowledge of customer service practices and principles.
- Excellent data entry and typing skills.
- Ability to handle stressful situations appropriately.
- Stable internet connection.
- Quality headset.
Full time - Independent Contractor
This job is no longer accepting applications
See open jobs at PadSplit.See open jobs similar to "Income Verification Representative" Overline.