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Field Technician

Slip Robotics

Slip Robotics

Norcross, GA, USA
Posted on Oct 8, 2024

Slip Robotics is a cutting-edge robotics company specializing in the development of large autonomous mobile robots for loading and unloading semi-trailers. We are continuously expanding our team to create innovative robotic solutions that address various logistical challenges.

We are seeking a highly motivated Field Technician based in the Atlanta area to support our customers across the US to join our team and contribute to the deployment, service, and monitoring for our robotic solutions. As a Field Technician, you will play a critical role in ensuring well-maintained and repaired robots while also helping to shape the future of our products, working closely with customers and internal engineering teams to ensure the successful operation of our robotic system.

Responsibilities:

As a Field Technician, you will :

  • Proactively identify and troubleshoot issues, providing timely solutions to minimize downtime to the customer
  • Monitor and observe the operation of customer robot fleets to ensure optimal performance
  • Document operational data and generate reports to track performance.
  • Provide support to customers during product deployment and post-sales phases
  • Provide feedback to internal teams on customer needs, product performance, and potential areas for improvement
  • Assist sales teams in providing on-site demos to potential customers
  • Support production and engineering projects in Atlanta when not traveling to customer sites

Other Information:

Slip Robotics headquarters are located in Atlanta, GA just northeast of the perimeter. This role based in Atlanta and will require ~80% travel.